Effective Date: February 15, 2026
Who we are
Community Heroes (“we,” “our,” or “us”) operates the website located at:
We are committed to respecting your privacy and protecting the information you share with us.
If you have questions about this Privacy Policy, please contact:
Email: [email protected]
1. Information We Collect
We collect only the information necessary to operate our website and communicate with volunteers and supporters.
Information You Provide
When you contact us or submit a form, we may collect:
- Name
- Email address
- Phone number
- Organization or volunteer affiliation
- Information submitted for directory listings
- Information submitted as part of a volunteer screening process
Providing this information is voluntary.
Information Collected Automatically
Like most websites, we may automatically collect limited technical information, such as:
- IP address
- Browser type
- Device type
- Pages visited
This information helps us maintain website security and functionality.
2. How We Use Information
We use collected information to:
- Respond to inquiries
- Communicate with volunteers and partners
- Maintain directory listings
- Conduct organizational screening processes
- Improve website functionality
- Comply with legal obligations
We do not sell or rent personal information.
3. Background Checks
When applicable, background checks are conducted by an independent third-party provider:
Checkr
Community Heroes does not control the privacy practices of third-party providers. Individuals undergoing screening should review the provider’s privacy policy.
4. Third-Party Services
We may use trusted third-party services to support our operations, such as:
- Website hosting providers
- Email communication platforms
- Data management systems
- Security and spam prevention services
These providers may process information on our behalf and are expected to maintain appropriate safeguards.
5. Data Retention
We retain personal information only as long as reasonably necessary for organizational purposes or to comply with legal requirements.
You may request correction or removal of your information at any time.
6. Your Rights
You may request to:
- Review the personal information we hold about you
- Correct inaccurate information
- Request removal of your personal information
Requests may be sent to:
We will respond within a reasonable timeframe.
7. Children
Community Heroes does not knowingly collect personal information from individuals under the age of 18. Our website and services are intended for adults.
8. Security
We take reasonable administrative and technical measures to protect personal information. However, no method of transmission over the internet is completely secure.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
Continued use of the website after updates constitutes acceptance of the revised policy.